Careers at Tennis Only
Current Job Openings
About Us
Tennis Only is Australia's leading online tennis retailer. We are the Official Partner to Tennis Warehouse US and Tennis Warehouse Europe.
This partnership means we have locations in San Luis Obispo, California, and Alpharetta, Georgia. In Europe, you'll find us in Schutterwald, Germany, and in Australia we have locations in Melbourne and Perth.
Having a tennis background is by no means a requirement to work for Tennis Only but a passion for this great sport will make you love your job even more.
From Customer Service and Warehouse, to Retail and Marketing, we often have opportunities for new employees that can suit a variety of employment needs. Check in frequently to view new job postings.
What We Offer
- Flexible schedules for part-time positions
- Paid vacation time for full-time employees
- Employee discount on merchandise sold at all Sports Warehouse companies
- Monthly employee appreciation events
- Working with the best products in the tennis market
- Be a part of one of Australia's fastest growing online retailers
Current Job Openings
Sydney
Stringer (Chatswood, NSW)
Join our team! We are looking for Stringers Location: Chatswood, NSW!
Purpose of positions:
Provide a world class stringing service for our online and retail customers.
Duties and Responsibilities:
- Prioritise order of racquets to be restrung.
- Maintain a clean and orderly work-space.
Required Skills:
- Ability to restring a tennis racquet in 20 minutes.
- Restring using all types of string including polyester, synthetic gut and natural gut.
- Enjoys stringing 15+ racquets a day.
- Enjoys talking tennis to other like-minded individuals .
Work Environment:
Expect an environment that is highly collaborative, fast-paced, inclusive and progressive.
Perth
Customer Service Representative - Full Time/Part Time
Join our team of dedicated customer service representatives, committed to creating the best possible shopping experience for our customers!
Description:
This position is available for both full and part time employees. Possible weekend shift required. Offices are in Myaree.
Purpose of position:
Build the foundation for lasting relationships with new customers and foster ongoing relationships with existing customers via a variety of communication channels.
Duties and Responsibilities:
- Provide thorough assistance to all customers in a friendly, professional, helpful, and knowledgeable manner.
- Display a comprehensive and current understanding of company policies, procedures, products and services.
- Respond to customer inquiries via phone, email, and chat sessions.
- Offer outstanding customer service, meeting customer needs and exceeding expectations whenever possible.
- Be flexible during busy times by helping fellow co-workers and multi-tasking.
- Maintain a safe and clean work environment.
- Continually learn and develop skills, procedures, and information relevant to the position.
- Understand resources available to locate answers to product questions.
- Communicate with other departments when necessary regarding any customer issues.
- Additional responsibilities may include participating in training clinics and providing product feedback for use on the website.
Required Skills:
- Communicate clearly and professionally when speaking and writing.
- Listen well to customers and serve them in a manner that is friendly, patient, and calm.
- Solve problems with creativity.
- Operate internal point of sales system and other necessary software applications with consistent accuracy.
- Understand and follow written and verbal directions.
- Take direction well and learn in a fast-paced environment.
- Focus, maintain attention to detail, and balance multiple duties in a dynamic environment.
- Work independently and productively, stay motivated, and appropriately prioritize tasks.
- Recognise the need to ask for assistance.
- Function as part of a team, having a positive attitude and strong work ethic.
- Focus, maintain attention to detail, and balance multiple duties in a dynamic environment.
- Demonstrate a sense of pride in your work and represent Tennis Only in a positive manner.
Work Environment:
This position operates in a fast-paced professional office environment. This role routinely uses standard office equipment, such as computers and telephones.
Perth
Retail Manager Perth
Tennis Only is hiring a retail manager. If you have a passion for tennis and have retail experience we are looking for someone like you!
Typical Duties:
- Retail Managers are responsible for the successful operation and performance of the store.
- Servicing customers with expert advice on tennis racquets, string, apparel and footwear.
- Restringing.
- Stock Management.
- Retail Merchandising.
Requirements:
- Experience in the retail industry.
- An excellent knowledge of tennis products.
- Strong communication skills.
- A keen interest and well-rounded general knowledge of the tennis industry.
- Work effectively and efficiently in a fast-paced environment.
- General computer knowledge.
- Position is for 3-5 days a week 9.00 am Ð 5.30pm.Must be available to work Saturdays.